Moving users to new server occasionally corrupts location document.
Category Lotus Notes and Domino Issues
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Recently, we had a serious failure of one of the three Domino servers in our cluster. We had to move people to another server using "Move to Another Server" tool in Domino Administrator 8.5.2. Later, we had to move them back, and we took this opportunity to split all our user's population evenly between the three servers in the cluster. In the end, we used this tool on every one of our 2,917 users.
Once I updated their home server assignment using Domino Administrator, the next time they log into Notes, a process called Dynamic Client Configuration runs on the client and it supposed to update their location settings to match those in Domino Directory. Around the same time we changed people's home server assignment, we started getting reports of users being unable to run Notes because they were getting "Warning: unexpected MIME" error on start-up, and when they clicked "OK", Notes would shut down. We run Notes and Domino for 10 years+ here, and I never encountered this error message before. Thanks to Andy's blog post "Another Weird MIME Error", I was able to quickly determine that the culprit was a corrupted location document. Unfortunately I was not able to find a relevant IBM's technote on this...
I suspect that for some reason the Dynamic Client Configuration process may be corrupting user's active location document in some cases. The good news is, that I used this tools to update 2,917 users, and so far the number of calls related to this issue is less than 10. That's less than 0.3%.
Bookmark :
Recently, we had a serious failure of one of the three Domino servers in our cluster. We had to move people to another server using "Move to Another Server" tool in Domino Administrator 8.5.2. Later, we had to move them back, and we took this opportunity to split all our user's population evenly between the three servers in the cluster. In the end, we used this tool on every one of our 2,917 users.
Once I updated their home server assignment using Domino Administrator, the next time they log into Notes, a process called Dynamic Client Configuration runs on the client and it supposed to update their location settings to match those in Domino Directory. Around the same time we changed people's home server assignment, we started getting reports of users being unable to run Notes because they were getting "Warning: unexpected MIME" error on start-up, and when they clicked "OK", Notes would shut down. We run Notes and Domino for 10 years+ here, and I never encountered this error message before. Thanks to Andy's blog post "Another Weird MIME Error", I was able to quickly determine that the culprit was a corrupted location document. Unfortunately I was not able to find a relevant IBM's technote on this...
I suspect that for some reason the Dynamic Client Configuration process may be corrupting user's active location document in some cases. The good news is, that I used this tools to update 2,917 users, and so far the number of calls related to this issue is less than 10. That's less than 0.3%.
